Welcome to Express Multi Cabz Pvt Ltd. By using our website, mobile platform, or booking our taxi services, you agree to abide by the following terms and conditions. These terms are designed to ensure a clear understanding between us and our customers, and to guarantee a safe, reliable, and professional travel experience.

All bookings made through our platform are subject to availability and confirmation. When you book a ride with us, it is your responsibility to provide accurate information such as pickup and drop-off locations, date and time of travel, and any special requirements. Inaccurate or incomplete information may result in service delays or cancellation. We reserve the right to accept or decline bookings based on availability, operational limitations, or service area coverage.

The fare structure for our services is based on the type of vehicle selected, distance to be covered, and additional factors such as tolls, taxes, waiting charges, or extra luggage. While we strive to maintain transparency in our pricing, any changes in the route or duration during the trip may affect the final fare. Full payment is expected as per the method selected during booking, and we accept digital payments, UPI, and cash depending on location and driver discretion.

Express Multi Cabz Pvt Ltd takes all necessary precautions to ensure that our vehicles are well-maintained, clean, and operated by professional and trained drivers. However, we are not liable for delays or interruptions caused by circumstances beyond our control, such as traffic jams, weather conditions, or mechanical failures. Passengers are expected to behave respectfully with the driver and maintain cleanliness during the ride. Any damage caused to the vehicle due to negligence or misconduct will be chargeable.

We may offer promotional offers or discounts from time to time, but these are subject to specific terms and conditions. Misuse of any promo code or attempt to manipulate the system may result in cancellation of the booking and restriction from future services.

Cancellations and refunds, where applicable, are governed by our cancellation policy. We request users to notify cancellations in advance to avoid penalties. Last-minute cancellations may result in partial or no refund depending on the time of notice and service booked.

All content and materials on our website and branding assets are the intellectual property of Express Multi Cabz Pvt Ltd and cannot be reproduced or used for commercial purposes without written consent. Unauthorized use of our platform or engaging in fraudulent bookings will lead to legal action.

We reserve the right to modify or update these terms and conditions at any time without prior notice. By continuing to use our services after such changes, you agree to the revised terms.

If you have any questions or concerns about these terms, we encourage you to reach out to our support team. Our goal is to provide you with a dependable and satisfying travel experience every time.